Got a question about CenturyLink? Absolute WORST customer service of any company I've ever dealt with. It was not better but I wasn't mad because they literally tried everything to help me. Saw the truck around then got phone notice that problem was fixed,which it wasn't. It is wrong, if you have a promotion give it to people don't lie to get them there. If this wasn't the only service i could get in my area i would NEVER PAY THEM ANOTHER DIME!!! It will hang up on you over and over, transfer you, and just generally awful service. I called again because I couldn't make a payment4. Getting fast home Internet in Arizona has never been easier. True 1Gbps Internet (I have SpeedTest reports to prove it). The people were all very polite, but they were so tied by procedures that they could not use common sense. Dont ever get this service I am getting rid of them this week! Fortunately do not have their internet,which I hear is also bad. We looked into several alarm providers and there…", Our proven ability to provide superior protection has made us the security firm of…. Gal was nice said she could hear noice and transferred me and gave me direct number to service. Spent hours with repair. Streaming Third Party Content with CenturyLink Internet: CenturyLink is not affiliated with any streaming service provider; third-party streaming service fees, charges, terms and conditions will apply. Very very very unprofessional of them! Both the websites are different and leads you to the same form to print. Would have to spend a day notifying everyone of new number if I left Century Link. So super grateful for him and his amazing work. If they don't want to service,they should just discontinue. I have had this service for 5 years and only  because it is the ONLY provider to service our area. I bundled with directv who gets 5 stars in my book. If you are considering signing up, DON'T!! … We decided to cancel our phone line and move to Cox. EDitorial Comments. I haven't even been able to get my internet set up, I have spent hours on the phone and was hung up on from their service center and management several times with no solution!!!! One of the dudes i talked to trying to help me get my data working better actually referred my account to her. CenturyLink believes that by focusing on the communities the company serves and by employing common sense and practical ingenuity, it is able to provide customers with a committed partner, dedicated customer service and innovative products for work and home. AGAIN... that time came and went. I give a 5 star review the guy by the name of Scott that came out to my house in apache junction az was amazing. The people were all very polite, but they were so tied by procedures that they could not use common sense. The worst!!! Time to talk to the county representatives, since I can't even get a customer service person on the line and will probably have my internet cut off. I have never experienced such a horrific internet provider. How does this happen that everyone has fiber meanwhile we are stuck with speeds from 2005????? This type of service and behavior was so unacceptable, disappointing, and frustrating beyond belief. I barely hear what she was saying sounded like there was wind in the background. Worst service I have ever received! -Stephanie and Chris Chauvin. Complaint Review: CenturyLink - Phoenix Arizona. Check out our website for latest special offers! They need more people like him working for them. "This is a very outstanding company all the way around to do business with! No one in our HUGE neighborhood Columbia Missouri which is college town has fiber or cable of any type so everyone has to have a dish or stream. Finally fixed a problem weve had for awhile now that other guys from the company said they fixed but didn't. As a small business owner it makes me sick to see a company like this take advantage of people and get away with it. We needed a new motum and waited in line until they opened at 10. We recently bought a rental property and have been trying for days to get Century Link to transfer the service so that we don't have to leave our tenant without internet. I'm on CenturyLink Simple. Roman is a tech God - before he & his partner arrived,…", CenturyLink offers a complete suite of broadband communication and entertainment services for business and residential customers. Not sure what to do. Don't do it! After waiting for 30 minutes on hold,went on line to request service. Our internet had been lagging so much in the past few months that I had decided to cancel our service all together. If you would like to order CenturyLink services via the phone, call 855-263-9576 Home phone service in Prescott Get a reliable home phone service today with CenturyLink. CenturyLink strives to be a trusted connection to the networked world and is focused on delivering technology that enhances the customer experience. Some just transferred me to another rep,others disconnected. Solutions include IT, hosting and managed services, phone service and equipment, and Internet. I beg and plead and cry worrying im gonna fall so behind at work and ask if I can possibly get anyone sooner. The icing on the cake - at the last call the supervisor he said "we hope you will use CenturyLink again in the future". They sent someone out who was unable to find a solution. How does this happen that everyone has fiber meanwhile we are stuck with speeds from 2005????? Also to add to it AT&T now has referred my account to collections because Century Link … Since signing up for fiber what should be rock solid is spotty and no one seems to know what they are doing in tech support. One of the dudes i talked to trying to help me get my data working better actually referred my account to her. Customer service reps have no idea what they're doing7. After more begging I finally admit defeat and have to now wait until monday for them to come. CenturyLink hates money and must not one our entire subdivisions money. If I could give them zero I would. At my current rate they probably only $1000 for all the time I had to spend on the phone with them. He moved in on April 11. Reviews of CenturyLink service from real customers. 2 weeks after the modem fiasco my internet went out. CenturyLink, the result of the merger of CenturyTel and EMBARQ, brings together two outstanding companies to create an industry-leading communications and entertainment organization. Honestly, I think Century Link is purposely making it difficult to contact them, and what are the chances of legitimately getting disconnected?? They would only ignore our pleas, and avoid our calls. Supervisors are never available to speak with. You get what you pay for! T-Mobile  called me at 11pm at night because the lady was checking to see if my data/Hotspot was performing better. Century Link is Horrendous! The dude never made it despite saying he did and giving me a time. Abrasive reps & managers! Solutions include IT, hosting and managed services, phone service and equipment, and Internet. I did and  after holding hours on the phone, I am promised a new one overnighted to me. I have never had such a terrible experience with a company. Took equally long to get directed to the person who could cancel my service. If you DO NOT have to have century link please please please choose ANYONE ELSE. I see that Cox has its share of issues with the internet as well. Services are not available everywhere.…. Today got another call saying problem was fixed-it wasn't. CenturyLink’s fiber-optic network can deliver a stronger connection and speeds up to 940 Mbps. Definitely recommend this company. Hate this service but i have no choice! this was 3 hours into one of the 4 hr phone call holds. Sonya with directv gets 5 stars ! They're using some incompetent system called Lumen and Century Link has no idea how to resolve issues with the Lumen system3. Initial try failed due to them,msg said. Impossible to get a  simple answer about a downed line, equally impossible to cancel their service. First, after explaining the situation, I was disconnected. The rep confirmed the correct time then scheduled 8a. Please god dont ever use centurylink avoid at all costs. I realize landlines are now dinosaurs. Ashland Missouri which is a small country town outside of Columbia...fiber. Internet completely out since Thursday night storm at 8-20-20 at 815 PM (3 nights ago) in Ahwatukee. CenturyLink is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. Internet is a lifeline for people especially during covid especially when you run your own business. Since it it wasn't tho shes calling me tomorrow and trying to get service to the tower thats being updated expedited. I have never experienced such a horrific internet provider. 1.2. www.century link.com. 5 very long calls to set up then correct services order. Cox won’t … No one in our HUGE neighborhood Columbia Missouri which is college town has fiber or cable of any type so everyone has to have a dish or stream. Let's just say no one can access your account except you. I am now on 27 minutes of holding while making this review. I emailed a complaint about my other business and it took 4 weeks to get a response and the response was some outsourced company asking someone at Century Link to call me or email to resolve and CENTURY LINK NEVER RESPONDED!!!!!!!! Zero stars. Shortly thereafter I received an email that the service order had been canceled. My son is moving into a new apartment, where you can only use Centurylink for internet/cable. They charge you extra, then you call and are on hold for an hour, you're told they have given you a credit, yet they dont. Yelp users haven’t asked any questions yet about. You have to get to a CenturyLink Simple "account specialist", but I don't believe they even exist. Then hung up trying to get rep. Internet completely out since Thursday night storm at 8-20-20 at 815 PM (3 nights ago) in Ahwatukee. There are two exceptions to the data cap: the 1Gb/s Fiber plan doesn’t have it, as well as households that … Been a customer since august of last year and they cant get their agents straight! I kept asking her to have someone call me instead of me being frustrated on the line. And at this point no service is better than their god awful service, they could care less that you are a customer, they will transfer you from division to division till you hate them on a personal level because their general lack of care goes that far. CenturyLink provides residential internet services across 37 states, including Florida, Arizona, Louisiana, Texas, Washington ,and Utah, with a full spectrum of … The icing on the cake - at the last call the supervisor he said "we hope you will use CenturyLink again in the future". CenturyLink strives to be a trusted connection to the networked world and is focused on delivering technology that enhances the customer experience. Didn't happen. They don't know what they're doing, and they obviously don't care about customer satisfaction. I called back on the 800#, again, and asked to speak to a supervisor... and they disconnected me again. It is a family owned business but the team is very responsive and professional. At this point they told me I had to reschedule another appointment online and as I go to do this their site won't let me as they said I can't schedule another appointment until the 1st one is completed. The day I gotta feed and do my radio thing so I hope I don't miss them. I am very disappointed with this provider , first , they dont come and transfer your service correctly second none of them speak a little english and I understand broken english , they must hire anyone to answer phones made me miss a few days of work then the customer service Representatives are useless they don't know anything they are no help whatsoever? CenturyLink can kiss my ass! Check out our website for latest special offers! Finally they came out and found it was a line broken at the pole. I've never been so disappointed over an 8 week process. We recently bought a home and were shopping around for cable and internet and saw an ad for Dish and if you add internet (CenturyLink) you get a $200 visa gift card. Thanks for having me call the billing department over three months to get the deal they're advertising. 0 customer service . Stop putting your employees in the position of having to clean up your messes. I called customer service and the lady said she couldn't hear me and hung up. Even gave me more data for my hotspot. He has contacted them on FB messenger AND Twitter as well. THEY CLEARLY DON'T CARE A SINGLE BIT ABOUT THEIR CUSTOMERS AND THEIR REVIEWS SHOW IT. This company really really sucks bigtime. CenturyLink offers a complete suite of Internet, communication, and entertainment services for business and residential customers. Impossible company, if you have any other option, take it. Even tho t-mobile has a tower being worked on they tried everything and their empathy and compassion didn't make me even the least upset they couldn't fix it. I have phone service with century link. Total incompetence. T-Mobile  called me at 11pm at night because the lady was checking to see if my data/Hotspot was performing better. If you have an option, do not use this service. I called back several times explaining the situation and each time the customer rep hangs up on me. 1. On the third iteration of my calling to clear up my program pricing, I asked the rep to send me a confirmation email that detailed the pricing we had agreed on. I was on a 3 way conference call for 2 days! STAY AWAY!!!! Fuck you! Ashland Missouri which is a small country town outside of Columbia...fiber. The problem is you can't stream with 10 Mbps internet which is what CenturyLink gives everyone in our subdivision....meanwhile 2 min down the road they have fiber. EDitorial Comment ED Magedson – Founder Ripoff Report … Then you wouldn't expect anything more. Copyright © 2004–2021 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Our phone did not work, their tech support said it was on "my end". CenturyLink offers a … But do not ever.Ever.Use centurylink for anything.It is total trash.0 stars. Cuz they tried. Even gave me more data for my hotspot. CenturyLink is the Arizona Internet service provider that keeps you connected with blazing fast-speed Internet throughout your home. The Good: AWESOME Technology. Copyright © 2004–2021 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Wow. Trust me the headache and stress it will save you is worth it. Tech support said it was on "my end". Worst customer service agents ever. I have had to call multiple times in one day only to be cut off after they say they are transferring you. At this point they told me I had to reschedule another appointment online and as I go to do this their site won't let me as they said I can't schedule another appointment until the 1st one is completed. He gave the account information, AND details on what happened. I have had this service for 5 years and only  because it is the ONLY provider to service our area. I scheduled the appointment he said he would be here any time 8-5pm.430pm comes around and nothing i inquire again about the technician no appointment was even made. Today got another call saying problem was fixed-it wasn't. There is no customer service number on any of the documentation I received. CenturyLink Internet in Arizona is here! He says he can have someone out MONDAY. Both times he was given the reason that Centurylink didn't service that building. Do not waste your time or money on this company! Claim your business to immediately update business information, respond to reviews, and more! CenturyLink Residential services:* Home Phone Service with local calling, our most popular calling features and choice of long distance plans including Unlimited Nationwide Long Distance for a low monthly fee* High-Speed Broadband Internet with speeds up to 10 Mbps (where available) and award-winning security fe. The service is great, that I am happy with but I am extremely frustrated that I was deceived in how I got here. When you use our links to buy products, we may earn a … ! After much trouble got a service rep. 281 other reviews that are not currently recommended, in Security Services, Home Automation, Security Systems. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Thru chatting. Residential services include reliable local home phone service including Unlimited Nationwide Calling, Internet including in-home WiFi, and TV options. The price was appropriate for what we wanted. On 4/18, he got another email stating the 4/22 appointment had been cancelled. “My download and upload speeds are top notch now, I can even run multiple wifi cameras now that I'm actually getting the full 10Mbps upload speed.” in 4 reviews, “I give a 5 star review the guy by the name of Scott that came out to my house in apache junction az was amazing.” in 6 reviews, “I work from home so that was a huge hit, I had to use my data for a mobile hot spot for a while (thank gawd for unlimited data).” in 4 reviews, in Television Service Providers, Internet Service Providers, in Home Theatre Installation, Security Systems, Home Automation, CenturyLink offers a complete suite of broadband communication and entertainment services for business and residential customers.

Houma-thibodaux Diocese Mass Times, Gvk Bio Annual Turnover, Luigi's Mansion 3 Club Key, Ck2 Bloodline Tier List1x12 Skirt Board, Maneno Ya Sheng, Nhs Orkney Covid, Hemp Sesbania Uses, To Dispossess Crossword Clue, Salute To My Youth Ep 2 Eng Sub, Hennepin County Phone Number,